Process Support
Last updated: 2026-06-17
Need help with Process? Send us a note and we'll get back to you as soon as we can.
App Overview
Process is the calm, beautifully designed way to turn long-term goals into daily progress. Set a goal, organize it under a category, break it into milestones, check in each day, watch the streak grow, and celebrate when you finish.
Key Features
- Track goals by percentage or by count (e.g. read 30% of a book, run 100 km, save $5,000)
- Break goals into milestones with Pending, In Progress, and Done statuses
- Daily check-ins with notes, optionally linked to a milestone
- Current streak and best streak for every goal
- 12-week heatmap and full editable check-in history
- Overall progress, filter chips, and a tidy home list sorted by latest activity
- Custom categories with your own name and gradient color
- Confetti celebration at 100% with a shareable achievement card
- Light & Dark mode, iCloud sync, and local reminders
- Private by design — no account, no ads, no tracking
Quick Start
- Add a goal: Tap the + button on the Home screen, give it a name and category, pick percentage or count, and set a target and due date.
- Add milestones: Open the goal and tap a milestone row to mark progress, or add new ones to break the work into stepping stones.
- Check in: Swipe left on a goal card and tap Check-in, or open the goal and use the check-in button. Add a note and optionally link it to a milestone.
- Edit or delete an entry: Open the goal, tap a check-in in the history list, then edit or delete it. Progress updates instantly.
- Reorder milestones: Long press a milestone in the editor to drag it to a new position.
Troubleshooting
- Reminders aren't arriving: Open iOS Settings › Notifications › Process and make sure notifications are allowed. Check that a Focus mode or Do Not Disturb isn't silencing them. In the app, go to Settings and confirm the relevant reminder is turned on.
- Achievement card didn't save to Photos: Open iOS Settings › Process and allow "Add to Photos" access, then tap Share Achievement again.
- iCloud sync isn't working: Make sure you are signed into iCloud on the device, that iCloud Drive is on, and that iCloud sync is enabled inside Process. New changes can take a moment to propagate across devices.
- Streak reset unexpectedly: A streak only continues when there is a check-in for the current day. If a day is skipped the current streak resets to 0; the best streak is kept as your record.
- Progress doesn't match my milestones: Progress is driven by your check-in deltas, not by milestone counts. Edit or delete a check-in from the history list to correct it.
- I deleted a goal by mistake: Goals deleted from the list cannot be recovered, since data is stored on your device. Consider keeping iCloud sync on and an iCloud device backup enabled for protection.
Privacy & Data
Process stores your goals and settings locally on your device. iCloud sync, if you turn it on, uses your personal iCloud container. There is no account and no third-party analytics. For full details, see the Privacy Policy and Terms of Use.
Tip: When you contact support, please include your iOS version, device model, and a short description of what you were doing when the issue happened. That helps us reproduce and fix it faster.